Services.
We offer simple, yet effective solutions for your collections and outsourcing needs.
Overview
Customer Service & Support
Trust Connect International with your most important assets – your customers. Our staff speaks both English and Spanish with perfection and professionalism. Our educated work force can ensure your customer calls are handled timely, and with the utmost professionalism, and most importantly, with clear, credible and valuable answers for your customers.
Billing & Collections
Nothing is more important to your business than maintaining your cash flow. Connect International’s operations are rooted in the debt collection industry where our founders are widely recognized as experts. Connect International applies compliant work standards to address the collection markets, whether it is a 3rd-party program to supplement the staffing in your office, or a 1st party project for a Fortune 500 company. Let us be your billing and collections handler!
Lead Generation
Nothing generates more sales like working more leads. Penetrating leads to find your next customer is hard work requiring expensive resources. Connect International can change the economics of lead generation by providing a cost effective process, using our highly skilled, outgoing, and sharp agents. Whether your target market speaks English or Spanish; whether the market is young or folks in retirement; whether the market is with middle-income households or high-weath individuals, we have a marketing team to fit your program.
IT | Help Desk
Good technical support is easy to find from Connect International. We have programs designed to learn your critical applications, to support end users. Connect International can support regular business hours or after hour support slots at a fraction of the cost of U.S. based support centers.
Quality Assurance
Whether your company is trying to improve the daily process, or ensure regulatory compliance is met, it’s imperative to have a team double-checking the work each day. Connect International has agents experienced in executing QA programs for our clients. The daily feedback from our agents is invaluable, and the value proposition of using Connect International for this task is immense.
Human Resources
Let our trained HR specialist help source your local hires. We have experts in areas that include resume searches, phone screening, reference checks and appointment setting. Let us help you extend your reach into your local applicant pool by taking these time consuming processes off your plate in a cost effective manner.
Have Questions? Contact Us today!
To learn more about who we are visit our Linkedin Page.