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Billing & Collections


Connect International

Collection Agent Outsourcing

Connect International’s operations are rooted in the debt collection industry where our founders are widely recognized as experts. As prior agency owners, Connect International leadership uses their industry knowledge as a foundation for our operating principles.

Connect International applies compliant work standards to address the collection markets, whether it is a third-party program to supplement the staffing in your office or a first-party project for a Fortune 500 company.

How Can We Help Your Business?

Many of our current customers use Connect International to supplement their current staffing needs. Our clients identify our strengths, and develop an operational strategy that maximizes the results from our team, as well as their team at their U.S. based office. Connect International is here to help our customers design the process that works best for them; we do not force a client to adopt a predetermined workflow.
Connect International collection agents work on behalf of our clients in the following ways (as an example):

  • Small balance bad debt collector
  • Dialer pooled agent
  • Account ownership agent
  • 1st Party collection agent (customer service)
  • Front-end collector
  • PPA collector

Contact Us

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    Instead of hiring new employees and spending time on training, trust our skilled and professional staff to help with your billing and collection needs. At Connect International, we can help you lower operational costs while streamlining your tasks without the need for additional resources. When you choose Connect International, you’re choosing a team of knowledgeable experts to complete your tasks. Grow your business the easy way; let Connect International be on your side.

    Are you billing and collecting your receivables effectively? If not, then it’s time to take a look at your billing and collections process. Connect International specializes in billing and collections for businesses all over the globe. Billions of dollars are lost each year due to the lack of high-quality collection agents. Our team can help you save time, money, and stress over collections and billing with our nearshore staffing options. We offer nearshore outsourcing solutions that will save you both time and money!

    Our billing and collections services are designed to help companies collect overdue invoices from their customers. This includes accounts receivable, credit management, debt recovery, debtor finance & leasing, customer payment processing – as well as the litigation of delinquent accounts through local courts if necessary. While these functions may seem like basic billing procedures or something your current staff can knock out quickly, collecting fees and delivering invoices can actually take up a large amount of time.

    Industry Experts

    Billing and collections is a complex and delicate process. It requires expertise, experience, knowledge of the industry, and dedication to detail. Connect International applies compliant work standards to address billing and collections markets, whether it is a third-party program to supplement staffing in your office or a first-party project for a Fortune 500 company. With our nearshore outsourcing solutions, you can save time and money by outsourcing your billing management tasks.

    At Connect International, collections is one of our core services. We offer support for businesses of all sizes, from small to large, to supplement staffing in your office. Offshore outsourcing solutions allow you to save time and money while still providing the high level of customer service that your customers deserve. Our team of industry experts can take care of all your billing needs – we can take over customer accounts receivable, obtain payments, and provide payment processing. Our team of industry experts will be your solution to expensive staffing costs!

    The Collections Team

    Our staff is trained in collections by industry experts. With our experience, your business will be running smoothly in no time! Collections is an area where Connect International can help your business grow exponentially. Our billing and collection team has significant experience in the industry that they are able to share with you. Connect International offers billing and collections services, but we also offer a variety of other solutions for businesses looking to outsource their work. Whether you need IT service help or assistance with customer service calls, Connect International is ready to help you out.

    Our comprehensive staffing solutions benefit companies of any shape and size. Whether you’re a small startup or a Fortune 500 company, our collection agent outsourcing is the perfect solution. We can deliver invoices, collect overdue payments, and more. All you need to do is let us know what services you need.

    The Benefits of Outsourced Collections

    Connect International agents will cost roughly 50% less than your internal agent costs.  Other benefits to using Connect International is:

    • Flexible capacity – most teams can scale up/down immediately
    • Removes the burden of hiring, testing, and training
    • Alleviates space constraints
    • Workforce and geography diversification is a good plan.

    If you’re ready to take the next step, give us a call today at (321) 419-8684 or send us an email at sales@connect-bpo.com. Let’s get started together. If you have any questions feel free to contact us today! For more information on who we are check out our Linkedin page.

    Professional, Courteous & Efficient

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    The Connect International Advantage

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    Professional, Courteous & Efficient

    We are experts in nearshore outsourcing